Last Updated: April 9, 2026
At Sentinel, we strive to provide the best security tools for our users. If you are not entirely satisfied with your Pro subscription, we're here to help.
We offer a full refund within the first 7 days of your initial Pro upgrade. If 7 days have passed since your upgrade, we unfortunately cannot offer you a refund or exchange.
To be eligible for a refund, you must:
To initiate a refund, please contact our support team via the Contact Page with the subject line "Refund Request." Once your request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us.